Fabulla Brides Privacy Policy

1. Who we are

Fabulla Brides provides bridal, engagement, reception and occasion makeup services in Pune.

Fabulla Brides is operated by Fabulla Beauty Studio, located at 5th Floor, Gayatri Building, above Cosmos Bank, Baner, Pune, Maharashtra 411069

This policy explains how we collect, use, store and share personal information received through fabullastudio.com, our online advertising forms, and enquiries made by phone, WhatsApp or email.

2. Information we collect

Depending on how you contact us, we may collect:

• Your name.
• Your phone or WhatsApp number.
• Your email address, if provided.
• Your city, event location or venue.
• Your wedding or event date, or approximate timeframe.
• The makeup services you require.
• Your preferred look, approximate budget and other details you choose to share.
• Enquiry messages, booking communications and records of your consent.
• Booking and payment records where you proceed with our services.

Please provide only information relevant to your enquiry. Our enquiry forms do not require government identification numbers, bank passwords or payment-card details.

When you use our website, our hosting and measurement tools may also process technical information such as your IP address, browser, device, pages visited, referral source and time of visit. Where enabled and permitted by your consent choices, this may include campaign parameters, advertising click identifiers and cookie identifiers.

3. How we use your information

We use your information to:

• Respond to your enquiry.
• Check availability for your event.
• Discuss your requirements and recommend suitable service options.
• Provide quotations and package information.
• Arrange consultations, appointments and bookings.
• Send communications relating to your enquiry or booking.
• Maintain business records and resolve complaints.
• Protect our website and forms against misuse.
• Understand the effectiveness of our website and advertising, subject to applicable consent requirements.

Submitting an enquiry does not confirm a booking.

4. Contacting you and marketing preferences

When you submit an enquiry and agree to be contacted, our team may contact you by phone, WhatsApp or email, as relevant to the details you provide, to discuss that enquiry.

Enquiry-related contact does not automatically subscribe you to unrelated promotional campaigns.

We will obtain separate permission where required before sending promotional messages. You can ask us to stop promotional messages by replying “STOP” to a message or contacting us using the details below.

You can also withdraw permission for further enquiry follow-up. We may still need to retain certain records or communicate about an existing booking, payment or legal obligation.

5. Enquiries through Google and other platforms

If you submit a form through a Google advertisement or another platform carrying our advertisements, the information you submit is shared with Fabulla Brides so we can respond.

We may receive these enquiries through the platform’s lead-management tools, email notifications or an authorised connection to our business systems.

The platform also processes information under its own privacy policy. Please review the privacy notice displayed with the form.

6. Cookies and advertising measurement

Cookies and similar technologies may help our website function, remember preferences, understand website usage and measure advertising results.

Where enabled, tools such as Google Ads conversion tracking or Google Analytics may help us understand whether a visitor reached our website through an advertisement and completed an action such as submitting an enquiry.

Optional measurement and advertising technologies are used in accordance with applicable consent requirements and the choices available on our website. Where a consent control is provided, you can accept, decline or change optional measurement preferences.

You can also manage cookies through your browser. Blocking some cookies may affect website features.

We do not intentionally place names, phone numbers, email addresses or event details in website URLs or standard analytics event parameters.

7. Who may receive your information

We do not sell or rent your personal information.

Information may be accessed by:

• Authorised Fabulla team members who handle enquiries and bookings.
• Service providers supporting website hosting, secure storage, communications, lead management and advertising measurement.
• Authorised agencies or technical support providers acting on our behalf.
• Professional advisers or public authorities where disclosure is necessary to meet legal obligations, resolve disputes or protect legal rights.

We limit access to information needed for the relevant purpose and require providers acting on our behalf to handle it appropriately.

We do not share your enquiry with jewellery brands or other brand collaborators merely because their names or work appear on our website.

Some technology providers may process information outside India. Where this occurs, we take steps required by applicable law regarding such processing.

8. How long we retain information

For enquiries that do not result in a booking, our retention period is 3 Months after the last meaningful interaction.

Booking, payment and accounting records are retained for as long as necessary to provide the service, meet applicable recordkeeping requirements and address disputes.

We may keep a limited record of an opt-out request so we can respect your communication preferences.

When information is no longer required, we delete it or anonymise it, subject to applicable legal requirements and backup-management processes.

9. Keeping information secure

We use reasonable technical and organisational safeguards appropriate to the information we handle, including access controls and secure systems.

No online transmission or storage system can be guaranteed completely secure. We review access and respond to security concerns as appropriate.

10. Your choices and privacy requests

You may contact us to:

• Ask about the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of information that is no longer needed.
• Withdraw consent for processing based on your consent.
• Stop promotional messages or further enquiry follow-up.
• Raise a privacy concern or complaint.

We will handle requests in accordance with applicable law. We may need to verify your identity before releasing or changing personal information.

Some information may need to be retained for legal obligations, existing bookings or disputes. If we cannot fulfil a request in full, we will explain the reason where appropriate.

11. Photographs videos and testimonials

We seek separate permission before publishing identifiable client photographs, videos or testimonials for our portfolio or marketing.

Submitting an enquiry or booking a service does not, by itself, authorise promotional use of your photographs or videos.

To raise a concern or request removal of content we control, please contact us.

12. Children’s information

Our online enquiry forms are intended for adults aged 18 and above. A parent or legal guardian should contact us regarding services for a person under 18.

If you believe a child has provided personal information without appropriate parental or guardian involvement, please contact us so we can review and address it.

13. External links

Our website may link to social media, messaging services or other websites. Their privacy practices are governed by their own policies.

14. Changes to this policy

We may update this policy when our services, systems or privacy practices change. The revised policy will be published on this page with an updated effective date.

Where required, we will provide additional notice or obtain fresh consent for relevant changes.

15. Contact us

For privacy questions, requests or complaints, contact:

Business: Fabulla Brides

Legal operator: Fabulla Beauty Studio

Privacy contact / grievance contact: Lakshmi Chaudhary

Email: itsfabulla@gmail.com

Phone / WhatsApp: 99616 15553

Address: 5th Floor, Gayatri Building, above Cosmos Bank, Baner, Pune, Maharashtra 411069

Website: https://fabullastudio.com/